Help Center

Support

We're here to help with any questions or issues you may have

Get in Touch

Have a question, found a bug, or need assistance? We're here to help! Reach out to us using any of the methods below and we'll get back to you as soon as possible.

Contact Information

Email Support

townsendtanner4@gmail.com

Best for detailed questions and bug reports

Phone Support

(919) 801-2934

Available for urgent issues and assistance

Common Support Topics

Account Issues

Problems logging in, resetting password, or account management

Technical Support

App crashes, bugs, or features not working as expected

Data & Privacy

Questions about your data, privacy, or account deletion

Feature Requests

Suggestions for new features or improvements

When Contacting Support

To help us assist you faster, please include:

  • Your account email address
  • A detailed description of the issue
  • Steps to reproduce the problem (if applicable)
  • Device type and operating system version
  • App version number (found in Settings)
  • Screenshots or error messages (if available)

Response Time

We typically respond to support requests within 24-48 hours during business days. For urgent issues, please call our phone support line.